Attendance Guide
Attendance software for multi-branch companies
Short answer
Multi-branch companies need time data that is easy to review, separated by team and visible to the right manager.
Separate teams, branches and shifts
The system should know each employee's team, location and shift so time review stays clear.
Support time adjustment requests
Employees should request corrections with a reason, and reviewers should see the related day details.
Connect to OT and payroll
Attendance data should support OT review and payroll preparation without repeated entry.
Implementation checklist
- Separate branches, teams and shifts
- Define clock-in and adjustment request rules
- Limit managers to their own teams
- Connect OT and attendance before payroll review
- Review exceptions such as missed clock-ins or repeated lateness
Common mistakes to avoid
Using one rule for every branch without shift context
Giving managers access beyond their teams
Leaving time adjustment requests in chat
Who should own each part
HR
Defines time, shift, holiday and correction-request rules for each employee group.
Branch managers
Review missed punches, lateness and off-shift work only for the teams they manage.
Employees
Review time cards and submit corrections with a reason within the company deadline.
Payroll
Receives reviewed time and OT records to reduce late pay-period changes.
A practical starting plan
01
Map branches and shifts
Match employees, workplaces, shifts, holidays and responsible managers.
02
Test real exceptions
Cover missed punches, lateness, cross-shift work, another branch and correction requests.
03
Connect only reviewed records
Send time and OT forward after managers close exceptions so payroll receives stable data.
How to measure whether it works
Break results down by branch, shift and manager to distinguish policy, adoption and unresolved-request problems.
Missing punches
Workdays with incomplete clock-in or clock-out records.
Correction cycle time
Time from employee correction request to manager completion.
Open exceptions
Time and OT exceptions without an owner before payroll handoff.
Unexpected access
Events where manager or admin visibility does not match responsibility.
Sources and review note
BaanHR's content and product teams reviewed this operational guide. Legal, tax, payroll and security requirements can change, so check the latest official source or a qualified adviser before making a high-impact decision.
- Ministerial Regulation No. 2 on normal working time
Thailand Ministry of Labour
- Ministerial Regulation No. 3 on overtime and holiday work
Thailand Ministry of Labour
Related HR questions
What reports matter for multiple branches?
Teams need both a head-office overview and manager-level team views.
Where should time corrections live?
They should stay in the system with reason, requester, approver and timestamp.
Related BaanHR pages
Next step
BaanHR
See how this process works inside BaanHR with mobile, LINE and manager approval screens.
View BaanHR Attendance